A Study on User Participation in Sports Authority of India : A Perspective from Actor-Network Theory


The Sports Authority of India (SAI), in order to develop a more centralized system, has implemented several e-governance initiatives for administrative staff, coaches, and players which aim to make information accessibility and event scheduling easier, but it has faced challenges with respect to the adoption and perception of stakeholders. An digitalized information accessibility and management system can improve the current status of sportspersons in India, by making compensation, training facilities, and event information available in a single click. The development of such a system needs to take into consideration of different stakeholders who may be reluctant to adopt such a mechanism, which has been answered through the study. The study has been conducted by collecting data from 90 respondents including coaches, athletes, and administrative officers. The study has been conducted using qualitative interviews as well as focus groups. The Actor-Network theory has also been adopted to understand user participation in such initiatives by SAI. The study’s primary purpose is to identify the role of user participation in developing a better e-governance system for SAI based on Actor-Network theory. The study has found positive willingness among coaches and administrative officers to use different e-governance initiative undertaken by SAI such is expected to improve the performance of players, however, barriers regarding technical knowledge and social perception still exist which needs to be addressed.


Supriya Ghadwal
Student, Ph.D., BITS Pilani, Rajasthan, India

Madhurima Das


Presentation Type

Paper Presentation in a Themed Session


2023 Special Focus—The Impact of Professional Sport on Community


User Participation, Actor-Network Theory, Sports Participation, E-governance, Sports Governance

Digital Media


A Study on User Participation in Sports Authority of India (mp4)