Putting into Practice Evolving Design Thinking Methods at Technology Firms that Prioritize User Experience: The Evolution to Two-hour Design Sprints


Many organizations have based their own design thinking process from Stanford’s Design Thinking Method or using Google and Jake Knapp’s five day process from the book “Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days”. However, five day design sprints have had its challenges during the COVID-19 pandemic including the ability to conduct a remote design sprint using the same process effectively, loss of productive time and the ability to collaborate with multiple stakeholders in one room. The adaptation of technology firms to two-hour design sprints teach organizations, product managers, researchers and designers how to adapt to a two-hour process derived from design thinking and design sprint methods to increase the frequency and speed of solving problems whether virtual or in-person. This study looks at the success of the adoption and practice of two-hour design sprints at technology organizations that frequently release software updates and features to their customers.


Teresa Cain
Student, Master of Integrated Innovation for Products and Services, Carnegie Mellon University, United States


Presentation Type

Innovation Showcase


Design Education


Design thinking, Problem solving, Design sprints, Innovation, Creativity

Digital Media


Putting Into Practice Evolving Design Thinking Methods At Technology Firms That Prioritize User Experience (Embed)